- "Despite this dismal success rate, companies are going all-in on AI, driven largely by the belief that everyone else is doing it. fortune.com/2025/05/09/k...
- Nearly two-thirds of CEOs (64%) say “the risk of falling behind drives them to invest in some technologies before they have a clear understanding of the value they bring to the organization”May 13, 2025 22:58
- "The tech-first-ask-questions-later approach has resulted in some memorable flubs. Air Canada once employed a chatbot that made up a refund policy when chatting with a customer; it was forced to give back $880 to the client despite trying to argue it wasn’t responsible for the bot’s actions."
- "McDonald’s tried an AI-driven system for its drive-thrus for three years before ending the effort. During those years, the system made mistakes like trying to add bacon to an ice cream order and giving one customer an order of 260 Chicken McNuggets."
- Honestly sounds like something they should speak to a professional about, instead of investing like they're in the Bellagio sports book.
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