Thibault M.
🌟 Head of Innovation @ Smile.eu | 🚀 CX, AI & Business Analysis Expert | 🎨 Service & UX Designer | 🧱 LEGO® Serious Play® Facilitator | 💡 Turning ideas into impactful solutions | 🌍 Exploring the intersection of creativity & technology | 📍 Talks on AI
- Another day trying to use Deep Search from #perplexity, which shows chains of thought and what's look like plausible content with references, but the references do not support the facts. The "check sources" returns 0 occurences. 100% hallucination again.
- Très content d'un solide 8,5h de taf non stop aujourd'hui. J'ai essayé de déplacer des meetings, peu de compréhensions en face. "Mais c'est juste 30min", "Mais c'est juste 45min", "c'est super urgent", "mais c'est pour demain". Ca va vite re-finir en burnout 🙃
- Un peu déçu de Horace, ma marque de cosmétique préférée, dont le service client m'as juste envoyé sur les roses quand j'ai rapporté un soucis avec leur intégration MondialRelay. Bah j'imagine que je ne commanderais pas du coup. Ca attendra mon prochain passage en boutique.
- Oh sure, it's totally reassuring when an influencer can't even get "ChatGPT" right while promoting their oh-so-important crowdfunding campaign, opting for the ever-popular "ChatGTP" instead.
- What is the level of insensitivity of colleagues who continue to send numerous messages and chats despite being informed through auto-replies and an updated schedule that you are on sick leave?
- Retour de 3 jours de congé maladie. 154 emails non lu, 22 conversations. Comment être efficace?
- Delete all. Si c'est important, ils te relanceront ? J'ai vu un email out of office qui disait que tous les mails entre le X et le Y iront à la poubelle, et que si les gens ont un truc important, ils peuvent renvoyer le mail au retour. Audacieux, mais en même temps, oui, tripple oui !
- j'ai testé un ptit truc d'ia qui a priorisé mes emails. Finalement j'ai un seul email necessitant une réponse, une 20n de fyi, et le reste qui sont du bruit. Ouf
- C'est quoi le % de chance que tout les lockers MondialRelay soient plein en même temps dans tout le pays? Car là j'ai un service-client qui me dit que "ça doit être ça" alors que moi je pense que c'est plutot qu'ils n'aggrègent pas les points locker mais juste les shops dans leur ecommerce
- “In the past, we needed to worry about uninformed voters, those who didn’t know much about politics. These days, we need to worry about the much more dangerous misinformed voters. Uninformed voters often recognize the limits of their knowledge and are therefore more hesitant.
- Misinformed voters are certain they know something they don’t – and they don’t hesitate to act, sometimes aggressively, on those false beliefs.” - Brian Klaas
- 🌍✨ The Hidden Cost of "Cheap Ease" We all love convenience, but at what cost? 💸 Anne Helen Petersen’s insights on the gig economy inspired me to reflect on how these systems impact workers, services, and even us as consumers.
- 🚪 Dive into my latest blog post to explore why we need to rethink our reliance on "cheap ease" and how we can start breaking the cycle. 🔗 Read here: thibaultmilan.com/blog/2025/0... 💬 What’s your take on balancing convenience with fairness? Let’s discuss!
- Thank you for Andy Warhol. Thank you for the Big Mac and the iPhone. Thank you, too, for Francis Ford Coppola, for Stanley Kubrick and Quentin Tarantino. Thank you for Angela Davis, Joan Mitchell and Susan Sontag.
- Thank you for F. Scott Fitzgerald, for Aretha Franklin, Edward Hopper and also for Levi’s 501s. And now: Goodbye. www.zeit.de/kultur/2025...
- "We want Greenland, we want Panama, we want the Gulf of America – it all sounds more like scream therapy than foreign policy." www.zeit.de/kultur/2025...
- Mon mec est dans sa phase habituelle : "Pas question, on ne part plus en vacances, c'est trop cher", après avoir lui-même choisi les dates et le lieu des vacances. Pourtant, j'ai trouvé un vol et un hébergement pour la moitié du prix que nous avons payé l'année dernière.
- Du coup, pendant qu'il décante, je me demandais si vous n'aviez pas de bons plans pour visiter l'Europe 🇪🇺 sans dépenser trop. L'avion, ça coûte une fortune. ✈️🤑
- Because sometimes, even fonts have had enough of the corporate jargon. Meet 'Sans Bullshit Sans' – the font that calls it like it is. 🖋️✨ Who else thinks we need more of this energy in our emails? #DesignWithAttitude #NoBS www.sansbullshitsans.com
- Title is a mandatory field to ship from LU post. It's annoying because I don't collect titles on my shop, I think titles are old-fashioned for shops. I wonder if I should put "Mx" for everyone? I kind of assume that, based on what's in my shop, people who buy from me won't get mad at gender-neutral?
- I think we should find someone to ask the question to the minister in charge of the media and connectivity 😁 like a public question at the parliament or something. And looping MEGA in 👀 But they will probably come with a BS answer like "it's required in some countries so we HAVE to ask it"
- 🚨 AI in Admissions: Ethical Dilemma? Some top schools now use AI for real-time admission interviews via chat, video, or voice. While AI can streamline processes, it raises concerns: lack of human interaction, algorithmic bias, and transparency issues. Should we draw a line? 🤔 #AI #Education #Ethics
- 🌍💡 Je suis fier d'annoncer que 1% de tous mes revenus sera désormais dédié à l'élimination du carbone, en partenariat avec l'initiative climatique de Stripe. En savoir plus sur cette initiative : climate.stripe.com/pUhGw6 #Climat #Sustainability #Innovation
- Everything is fine 🥲
- J'hallucine. @bingeaudio.bsky.social qui a la plateforme better help comme sponsor. C'est chaud. Entre comportements prédateurs et thérapeutes aux diplômes à l'arrache qui te font des scéances dans leur voiture (en conduisant). - www.channel4.com/programmes/i... - welldoing.org/article/I-do...
- Cela me fait sourire lorsque l'on critique l'usage de l'IA dans le recrutement (à juste titre, puisque les arguments ne manquent pas), mais qu'on oublie souvent de mentionner que le processus de recrutement utilise également des tests bidons 😄.
- comme le MBTI (qui n'ont aucun fondement scientifique, sont pleins d'effets Barnum, et émanent des idées d'un antisémite reconnu) ou le DISC (eux aussi dénués de bases scientifiques, à l'origine conçus pour des contextes bien différents du recrutement). 🧐
- Et que dire des approches encore plus insolites comme "dessine-moi un arbre" ou "un cochon" 🐷, prétendument capables de déceler des troubles d'enfance simplement parce que vous avez ajouté une queue en tire-bouchon... 🌳
- 💡 Often ask, "What's this meeting about?" right before it starts? You're not alone, especially with project juggling or ADHD. I use n8n for automation: 📅 Daily checks for meetings without descriptions 📩 Sends an email for details 📲 Alerts me on Telegram 🔗 Get inspired: s.thibau.lt/_dwWJvCh
- Comme prévu, il semble que les voyageurs internationaux évitent les États-Unis actuellement 🤷♂️ jasher.substack.com/p/how-fewer...
- $5.1 billion worth of contracts revoked for @deloitteinsights.bsky.social, Accenture, and other entities. DOGE surges ahead relentlessly. Read more at: www.reuters.com/world/us/pen...
- When your top post of the week is just your April Fools' prank 🥲
- I found it was a nice appropriation and fresh, but it fell short. @bellroy joined the "starter pack" trend with enthusiasm in their newsletter, yet three essential items were unavailable. #supplychainissues
- Luxembourg isn't that different. How many people are living in coliving spaces past their 40/50 yo ? More and more every year. Pushing for a rise of the monthly rent up to 1500€ a month for a bedroom in a shared home.
- Seriously, people who give me references where all we've done is make a chatbot for an FAQ, in 2025, it's not possible. I'm sorry. We MUST be better than this.
- Open source doesn't mean open service. Free use doesn't entitle you to support or custom features. Respect the work and people behind it. Instead of acting like a paying customer, try saying thanks. 🙃💻 More here: vale.rocks/posts/open-...
- Amazon just launched an AI shopping assistant that scours other stores to find you the best deals. Yes, you read that right—Amazon is now helping you not shop on Amazon. Either customer obsession truly knows no bounds… or world domination now includes price comparison. 🤖🛒 s.thibau.lt/mHvDxCHf
- This headline is disappointing. DOGE is hosting a hackathon for a "mega API" to access IRS data, says Wired. Led by Gavin Kliger and Sam Corcos, they aim to simplify taxpayer info access for cloud providers, potentially via a third party like Palantir. s.thibau.lt/oBKVGaze
- Sparks is a typeface for sparklines in text, using OpenType's contextual alternates for number replacement. It runs on desktop and web without JavaScript but requires a browser supporting OpenType features. github.com/aftertheflo...
- Meta's Llama 4 series includes Maverick, Scout, Behemoth, and Reasoning. Maverick and Scout are on the Llama site, Hugging Face, and Meta AI. Behemoth is launching soon. Details on Reasoning arrive next month. s.thibau.lt/qFWzfcPg
- China has postponed approval for a US-focused TikTok variant backed by American investors. The White House intended for Trump to authorize it via an executive order. However, Trump's new tariffs angered China, leading to retaliation and extending the deal's timeline by 75 days. s.thibau.lt/QZx2YE57
- Face au style Ghibli de ChatGPT, les fans de Miyazaki pleurent. Le génie japonais a déjà témoigné de sa défiance envers l'IA. « Je ne souhaiterais jamais incorporer cette technologie dans mon travail. Je pense sincèrement que c'est une insulte à la vie même »
- Une grosse polémique qui ne semble pas vraiment toucher OpenAI. La firme présidée par Sam Altman a ainsi continué à déployer sa nouvelle fonction, sans rien y changer, jusqu'à la rendre finalement accessible à l'ensemble des utilisateurs gratuits
- Tu m'étonnes. 1 millions de nouveaux utilisateurs en 4 heures si je me rappelle bien de ce que Sam Altman a posté sur X ... Et avec Trump qui promet une exception au Copyright pour l'entraînement d'IA d'ici juillet 🤷🏻♂️
- That dark pattern at #ionos where you need 5 clicks to cancel an options, and you need to cancel every options one by one. And they try, for each, to offer you 50% off if you're staying ... Took me 30min to cancel all of thoses for a client. Erg.
- I just got myself a motorized desk kit 🖥️🔧, and I'm really hoping it helps with my neck, which has been so stiff 😣 for the past week that it's made me feel queasy 🤢. I was surprised to see Amazon use UPS for the one-day rush delivery 📦🚚, but I'm definitely not complaining about it! 😃
- And that's it. No more X account. The end of an era
- I did the same for FB and Instagram
- Instagram will be kind of difficult for me. But Facebook? Watch le
- ChatGPT gratuit : quand sera disponible le nouveau générateur d'images ? En deux jours, le succès des images créées avec GPT-4o est impressionnant : des milliers d’internautes transforment memes, photos de profil ou dessins animés en images dans le style des films du Studio Ghibli
- On peut supposer que face au succès de cette nouvelle fonction, OpenAI n’est pas en mesure de le déployer à 400 millions de personnes simultanément www.numerama.com/tech/1935835...
- D'autant que le modèle de génération d'image ne semble plus disponible depuis quelques heures. Curieux de savoir si c'est une indispo sélective.
- Tiens, on dirait que le portail client Enovos est encore dans les choux 🤨
- Google Gemini quand tu lui demandes une idée de Restaurant a Luxembourg Ville. Sérieusement. Je ... C'est affligeant
- Google Gemini works so great it's astonishing: episode 404 I didn't find any list called grocery shopping but I found a list called grocery shopping. With a clearly weirdly misspelled item.
- Could the Netherlands become the first nation to claim digital independence from the US? The Dutch Parliament is exploring ways to limit the influence of US tech giants, reflecting Europe's growing push for digital sovereignty in a time of global instability. 🌍 #DigitalSovereignty #TechPolicy
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View full threadDigital sovereignty isn't just about tech—it's about control, security, and independence. As the Netherlands considers limiting US tech influence, the balance between protecting data and fostering innovation is at stake. Could this reshape Europe's digital future? 💡 #TechRegulation #DigitalFuture