"Our results suggest that a social media message would have to be sent by more than 47 constituents for it to exceed the value of a single face-to-face meeting."
academic.oup.com/poq/advance-...
Voice and Value: How Elected Officials Evaluate Online and Offline Constituent Feedback
Abstract. Social media has made it easier than ever for citizens to voice their opinion to their elected representatives. However, officials may infer that